TernioSwitch4.3.2 - App Store
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Publisher Description
TernioSwitch is a mobile app for agents and supervisors using the NICE CXone contact center platform. Stay connected, manage customer interactions, and handle calls from anywhere through a simple and intuitive mobile experience.
Features:
* Access essential contact center tools from your mobile device
* Manage your availability and agent status in real time
* Handle inbound and outbound customer interactions
* Make and receive calls using Integrated Softphone or External Phone options
* Seamless integration with NICE CXone
* Secure and reliable performance across supported devices
TernioSwitch helps contact center teams stay connected and productive-wherever work takes them.
Version History Bug Fixes
UI Enhancement 4.3.2(2) Sep 16 - Improved call reliability
- Minor bug fixes and stability improvements 4.3.1(1) Sep 14 - Bug fixes and stability improvements for call handling
- Improved reliability during active calls
- Minor performance and connectivity improvements 4.3.0(1) Sep 13 UI enhancements and minor bug fixes 4.2.4(4) Sep 2 Voice Messages for Digital Channels 4.2.3(2) Aug 24 Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025
About TernioSwitch
The company that develops TernioSwitch is Ternio, LLC. The latest version released by its developer is 4.3.2.
To install TernioSwitch on your iOS device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2026-10-15 and was downloaded 0 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the TernioSwitch as malware if the download link is broken.
How to install TernioSwitch on your iOS device:
- Click on the Continue To App button on our website. This will redirect you to the App Store.
- Once the TernioSwitch is shown in the iTunes listing of your iOS device, you can start its download and installation. Tap on the GET button to the right of the app to start downloading it.
- If you are not logged-in the iOS appstore app, you'll be prompted for your your Apple ID and/or password.
- After TernioSwitch is downloaded, you'll see an INSTALL button to the right. Tap on it to start the actual installation of the iOS app.
- Once installation is finished you can tap on the OPEN button to start it. Its icon will also be added to your device home screen.
Program Details
System requirements
Download information
Pricing
Version History
version 4.3.2(2)
posted on 2026-10-15
Version History Bug Fixes
UI Enhancement 4.3.2(2) Sep 16 - Improved call reliability
- Minor bug fixes and stability improvements 4.3.1(1) Sep 14 - Bug fixes and stability improvements for call handling
- Improved reliability during active calls
- Minor performance and connectivity improvements 4.3.0(1) Sep 13 UI enhancements and minor bug fixes 4.2.4(4) Sep 2 Voice Messages for Digital Channels 4.2.3(2) Aug 24 Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025
version 4.3.2(2)
posted on 2026-09-17
Version History Bug Fixes
UI Enhancement 4.3.2(2) 15h ago - Improved call reliability
- Minor bug fixes and stability improvements 4.3.1(1) 2d ago - Bug fixes and stability improvements for call handling
- Improved reliability during active calls
- Minor performance and connectivity improvements 4.3.0(1) 3d ago UI enhancements and minor bug fixes 4.2.4(4) Sep 2 Voice Messages for Digital Channels 4.2.3(2) Aug 24 Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025
version 4.2.4(4)
posted on 2026-09-10
Version History UI enhancements and minor bug fixes 4.2.4(4) Sep 2 Voice Messages for Digital Channels 4.2.3(2) Aug 24 Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025 Incoming VM with disposition feature 1.0.3 06/11/2025 1) Opening salesforce from runApp
2) better control on new updates
3) speed dial keypad 1.0.1 05/31/2025 1.0 05/26/2025
version 4.2.4(4)
posted on 2026-09-03
Version History UI enhancements and minor bug fixes 4.2.4(4) 22h ago Voice Messages for Digital Channels 4.2.3(2) Aug 24 Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025 Incoming VM with disposition feature 1.0.3 06/11/2025 1) Opening salesforce from runApp
2) better control on new updates
3) speed dial keypad 1.0.1 05/31/2025 1.0 05/26/2025
version 4.1.2
posted on 2026-08-21
Version History Updated app and launch icons for a refreshed experience.
Improved call handling, reliability, and overall app stability. 4.1.2 Aug 12 * Introduced WebRTC calling for voice interactions.
* Added VoIP Push and CallKit support for a seamless incoming call experience.
* General bug fixes and performance improvements. 4.0.0(77) Jul 27 RunApp
Bug Fixes 3.3.1(1) Jun 23 User Guide
Terms And Conditions 3.2.1(1) Jun 10 Selected Personal Contacts support 3.1.1(1) May 15 Personal Address Book 3.0.0(1) May 8 Workitem module added 2.5.7 Feb 27 Quick Responses
UI Enhancement 2.5.6 Feb 3 WhatsApp channel integration 2.5.5 Jan 28 UI enhancement
New Icons 2.5.4 Jan 13 Salesforce integration
UI Enhancements 2.5.0 12/08/2025 Schedule commitment feature added 2.4.2 11/11/2025 Separate Screen for Voicemail
UI Enhancement
Minor Bug Fixes 2.3.1 10/30/2025 minor bug fixes 2.2.2 10/24/2025 UI enhancement
User Guide added 2.2.1 10/23/2025 camera attachments and User Guide and Ui Enhancements 2.1.1 10/20/2025 New chat feature
UI ehancement 2.0.1 10/10/2025 Minor Bug fixes
better foreground logs 1.0.6 08/06/2025 UI enhancement
support added 1.0.5 06/25/2025 minor bug fixes
UI improvements 1.0.4 06/20/2025 Incoming VM with disposition feature 1.0.3 06/11/2025 1) Opening salesforce from runApp
2) better control on new updates
3) speed dial keypad 1.0.1 05/31/2025 1.0 05/26/2025
Disclaimer
Official App Store Link
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